How Has COVID-19 Disrupted Mobile QA?

From streaming services to IoT, COVID-19 has disrupted every industry around the globe. The mobile QA industry, in particular, has weathered the storm, however. In a recent compilation study regarding the state of DevOps, data shows teams were able to quickly adapt people, systems, and processes for working and collaborating remotely.

Investment priority results for mobile QA.

The coronavirus global pandemic has undoubtedly forced industries to become acclimated to working from home. Many in the IT department were already familiar with this paradigm. However, there are still some cultural adjustments required to fully grasp the new normal.

“In a survey by Kobiton-Infostretch regarding the global impact of Covid-19 on mobile QA; 44% of respondents believe the first priority of investment should be in the culture embracing what it means to be a remote team.” Source: Autify’s State of DevOps Testing

The greatest challenge mobile QA face is access to devices and the ability to replicate customer bugs. In the same survey, a collective 45% of the respondents expressed that the QA process had been compromised with some impact through a significant impact on their organizations.

When teams were asked about disruptions to release cycles, 32.5% stated there were some minor disruptions but nothing that has become critical. Though a minority, 10 percent, were starting to see the beginnings of real problems.

Furthermore, teams are willing to accept a higher tolerance for bugs in the interest of speed. When asked if operational strategies would be changed to combat the crisis, most admitted a shift towards more automated test cases and systems for remote mobile device access was key.

Conclusion

To combat the challenges that COVID-19 presents, most companies plan to make major operational shifts in the following areas:

Increased number of automated test cases
Improved systems for remote mobile device access
Better use of communication & collaboration tools

Yes, COVID-19 has affected mobile QA. However, by investing in and implementing the above areas of concentration- the resilient teams will surface from the fire stronger, faster, and better.

Are you a mobile QA tester? What has your company done to ease the transition in a post-COVID world?

I’m interested in hearing your thoughts regarding how COVID-19 has affected mobile QA in the comments below!

References:

COVID-19: Global Impact on Mobile QA (Kobiton-Infostretch)

30+ Interesting DevOps Testing Stats (Autify)

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